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Privacy Policy
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By accessing and using this website you accept without limitation or qualification, all of these Terms and Conditions which take effect on the date which you first use the website. Contactlens.com.my & Malaya Optical Uptown Sdn Bhd reserves the right to change these terms and conditions at any time by posting changes online without prior notice. You are responsible for reviewing regularly information posted online to obtain timely notice of such changes. By using this website you agree in advance to accept any changes.
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Contactlens.com.my values its customers and respects their privacy. We don't disclose, sell, rent, or loan any information about you to any third party. We collect customer information to be able to process your order as well as improve your shopping experience and to communicate with you about our products, services, contests, surveys, and promotions. Contactlens.com.my recognizes that it must maintain and use customer information responsibly.
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If you have any questions about our privacy policy, please contact one of our Customer Service Representatives by calling us at 603-7710 8500 or by writing us at support@contactlens.com.my
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What kind of information does Contactlens.com.my collect?
We collect information (such as your name, e-mail address, mailing address, contact lens prescription, phone number, credit card numbers, and the name and phone number of your eye care provider) that you provide when you place an order, register with us or participate in a contest, survey, or promotion. We also maintain a record of your historical purchases that are placed through the phone, mail, fax, e-mail, and over the Internet. Because all of our information systems are fully integrated, when you place an order with Contactlens.com.my, your customer information is available to you through any channel through which you may choose to contact us (phone or Internet).
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How does Contactlens.com.my, use my information?
We use your information to process your order. We will also send you an e-mail to confirm your order, and we may need to contact you via phone, mail, or e-mail if we have any questions regarding your order. From time to time, we may send you e-mails to help us learn more about your shopping preferences so that we may better serve you in the future.
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How do I update my information? How do I remove my information from e-mail or postal mailing lists?
If you prefer not to receive information from us, either through e-mail calling one of our Customer Service Representatives at 603-7710 8500.
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Please note: Such requests may take between 6 to 8 weeks to become effective. In addition, if you ask to remove your name and address from our e-mail or postal mailing lists, we will maintain your name in a "do not mail" file to ensure that we can honor your request. Also, when you make a purchase, we will send you e-mail to confirm your order and may also need to contact you via phone, postal mail, or e-mail if we have other questions regarding your order.
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